Sustainability

Our primary purpose – to pay all genuine claims and provide insurance to the community at an affordable cost – is affected by environmental and social factors, ranging from climate change to crime.

In turn our own business impacts on the community, the environment and the wider economy. That's why we see it as our responsibility – and more importantly, good business – to operate sustainably and in a way that recognises these impacts and responds to them effectively. So how do we manage our business in a sustainable way to ensure our survival in the future? The answer, we believe, lies in reducing risk.

Fewer risks mean customers can avoid unnecessary hardship, and we can provide insurance at an affordable cost. We work with our customers and the community on a number of risk reduction programmes, such as fire prevention strategies, crime prevention programmes and community sponsorships.

Because we see global warming and climate change as a serious business issue we are reducing our own environmental footprint, and encourage our customers and suppliers to do the same. We believe everyone – from individuals and families to communities and organisations – can contribute to protect our environment.

IAG NZ is making environment and community central to the way we run our business, a commitment that embraces our 1,900 employees, our policyholders, shareholders and service providers. For a company which has almost 2.5 million policies in force and with a wide range of business products, this is an opportunity to make a significant difference.

Sustainability Report

IAG NZ's Sustainability Report measures our performance in three important areas: social, economic and environmental. We're proud that IAG NZ is the first insurance company in New Zealand to report on these dimensions of its performance.

All IAG NZ annual Sustainability Reports are available online: www.seeonline.co.nz

IAG NZ are members of the New Zealand Business Council for Sustainable Development (NZBCSD), the Sustainable Business Network (SBN), and the New Zealand Green Building Council (NZGBC).