About IAG in New Zealand

IAG is the leading general insurance provider in New Zealand across both the direct and intermediated channels. Insurance products are sold directly to customers predominantly under the State and AMI brands, and through intermediaries (insurance brokers and authorised representatives) predominantly under the Lumley and NZI brands. Personal lines and commercial products are also distributed under third party brands by IAG's corporate partners, including large financial institutions.

We also wholly own the following trading brands:

NAC Insurance which specialises in high-risk motor vehicle insurance.

Swann Insurance (NZ) which provides warranty and consumer credit insurance

Lantern which provides a means for NZI products to be sold directly to the public.

In addition, we underwrite insurance for some of New Zealand's leading financial institutions including ASB, BNZ, The Co-operative Bank and Westpac.

IAG in New Zealand has around 47% of the general insurance market in New Zealand. We have more than 4000 employees servicing the needs of our customers through a variety of channels - nationwide branches, call centres, sales sites, and online. Our shared services division provides support to the wider business.

We also have shareholdings in:

First Rescue and Emergency (NZ) (50% owned), which manages State Roadside Rescue, our vehicle breakdown service.

Loyalty New Zealand (25% owned), which manages the Fly Buys loyalty programme.


IAG has received peer and stakeholder recognition for excellence across a range of performance measures.


NZI, winner Intermediated Insurance Company of the Year, New Zealand Insurance Industry Awards.


NZI, winner General Insurance Industry Awards 2013 and Most Valuable Insurer 2013, Insurance Brokers Association of New Zealand.

IAG, Best Insurance Company in Socially Responsible Performance Asia-Pacific Banking and Finance Insurance Awards.​

Dow Jones Sustainability Index - inclusion.

FTSE4Good Index Series - inclusion.


NZI Intermediated Insurer of the Year (IBANZ).

Dow Jones Sustainability Index - inclusion.

Winner, Debt Deal of the Year, INFINZ Industry Awards (for the NZ$325 million NZ unsubordinated bond issue).


NZI Insurer of the Year (IBANZ).

NZI Claims: Special Awards (IBANZ).

FTSE4Good ESG Ratings - 2nd Australia/New Zealand supersector; 4th Global supersector.


Carbon Disclosure Project Climate Disclosure Leadership Index - inclusion.

Dow Jones Sustainability Index - inclusion.

FTSE4Good Index Series - inclusion.

Click here for archived recognition. ​

Latest news.
  • JUNE 2018

    Windscreen service to continue for IAG customers

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  • JUNE 2018

    Rainbow Tick for IAG a first for general insurance

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  • MARCH 2018

    Industry veteran to retire after 47 years with IAG

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